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Testimonials at Subaru Wangara

What Our Customers Have Been Saying

10 out of 10 for John Matthews. Very helpful, not pushy, and he knew his stuff. Treated us good and knew all the answers. This is the third time we have dealt with him. We couldn't be happier with the service from start to finish. Once again John, thank you.

- Alan and Christine

I had the distinct please of buying a Subaru XV from Subaru Wangara. Right from the very start when I was looking through the car yard John was the perfect salesman. He did not try and sell me a vehicle that I did not want and when I chose the XV he showed me the entire car while explaining the details. Such a pleasure to be able to deal with someone like this. John stuck with me while my finance was being sorted and when ready had my car looking absolutely fantastic and with every extra I requested on time. Thank you John and everyone at Subaru Wangara. Every staff member I dealt with were so friendly and professional. Anyone looking for a new or used car needs to go to Subaru Wangara first! I love my new Subaru!

- Susan Hastings

I would like to thank John for his time. For the accurate, concise way that he presented the Forrester. For his patience in re-answering previously pased questions & the complete lack of hyperbole [to use a polite word] I only called in to Subaru Wangara out of curiosity, to compare my already chosen vehicle with what the opposition had to offer!

I am now the proud owner of a car that suits my needs far better than my original choice.

- Richard Baker

The purchase of my new Forester recently was an absolute pleasant experience with a sales professional like John Matthews from Subaru Wangara. From my first phone call to John on enquiring about the new Forester to my final decision to purchase and then the final handover of the vehicle, John could not have been more obliging, friendly and  professional in his approach to myself and my wife throughout the whole purchase experience. Being a manager of a business myself I am sceptical of a sales person saying they will get back to you with your questions, well John did every time and emailed me back as soon as he got the information, he kept his promise (and Liam the sales manager) to have the car ready for me with all my requested accessories in time for me and my wife to head down South for our Australia Day holiday, now that makes you feel special. 10/10 for John's efforts and 10/10 for all the rest of the sales team who helped us out at Subaru Wangarra. 

- Chris & Betty

As an older woman who had only ever driven manual vehicles before, I particularly appreciated John's patient and clear instructions on operating my new XV. I have only had my car for a week, but I am sure that John's assistance has facilitated the transition for me. I am truly grateful and would recommend John unconditionally. 

- Robin Smith

"I congratulate you all on the friendly manner and your attentiveness which you all showed my when I recently purchased my new car. I had been to three car places before I walked into your establishment and I was pleasantly surprised as the previous three encounters had been a little óff'. I especially would like to say thankyou to John Matthews who treated me most respectfully and was honest and direct at all times. Thankyou also to Danielle Collins who helped me with the finance angle of the business. I am very happy with my new car and feel very cool driving it. I would have no hesitation in recommending to my friends (and I have done) that they visit Subaru Wangara as the service is impeccable."

- Mrs Beverly Blake

"I tried two other Subaru dealers before checking out Wangara Subaru. And I am glad I took the time to drive out there. Don't waste your time with the other dealers, Just go strait to Wangara for a car purchasing experience that you wont regrete. I had driven the same car for twenty years. And it was not in pristine condition and came with a few problems, though I still had emotional attachment to this vehicle. Kelvin understood where I was coming from and was very patient in explaining the new vehicle I purchased and making sure I understood how everything worked. Danielle excelled at organising the finance, insurance. I cannot thank these two enough for making the rather daunting car buying experience one of joy and laughter. All the people I dealt with at Wangara Subaru are a credit too there profession."

- Rodney

"I've just purchased a 2008 Subaru Forester through Subaru Wangara. Matthew Gray was fantastic. A professional approach in every way, nothing was too much trouble. I have to say I was not excited about the trade in price I obtained but accepted it given what was a good price on the vehicle I was purchasing (I had done some homework). However on the day before the changeover, my old car blew a head gasket. I drove it to Wangara, stopping 5 times to fill it with water. The guys told me that my car was effectively dead- I thought it was a radiator hose or maybe a hole in the radiator. I was devastated to hear it was a head gasket. But to the credit of Subaru Wangara, THEY STOOD BY THEIR DEAL and accepted my car at the trade in price agreed upon. Thank you. Even though you are well out of our way, we will be back to support you via our car services."

- Steve and Joy Greenwood

10 out of 10 for John Matthews. Low key, not pushy, and he knew his stuff. Treated my wife as an equal, and didn't ignore her very important to me.

We couldn't be happier with the service from start to finish. What's more she loves the Forester.

Once again John, thank you .

- Graham and Fran

"Thank you so much Monika, you were amazing and made buying this car so easy and fun. Cheers Subaru Wangara for a great car and excellent service. Will definitely be back in the future."

- Jess and Harry

"We recently purchased a Corolla for our daughter Emma. We dealt with Kelvin and found him to be friendly, genuine and extremely helpful with everything we needed. We would be more than happy to buy a vehicle from him and Subaru Wangara again. Thanks again Kelvin."

- Steve, Nerida and Emma Atherton

"A short note to say thanks to John Matthews at Subaru Wangara who assisted us in purchasing our new 2015 Subaru Outback. He showed courtesy, patience, respect through our test drives and negotiations. Keep up the good work!"

- Henry and Yu-Ti

"I wish to offer our sincerest thanks to John Mathews, for his assistance when we recently purchased a new Subaru Forester. John treated us with respect, and was extremely attentive, helpful and informative. It was a very pleasant change and surprise to walk into a car yard without being overwhelmed by excessive pushiness.The fact that we were just having a look and were allowed to do so was the reason we came back to purchase the vehicle. We would definitely highly recommend Subaru Wangara to any Family or Friends without hesitation, who are in the market for a new vehicle. Our recent experience with Wangara Subaru has been excellent!"

- Shane and Louise

Thank you for looking after us so well during the purchase processes for our new Forester, earlier today. We were particularly impressed by the integrity of your advice. Not once were your statements, claims and information exaggerated or misleading. Your courtesy and knowledge of the car, combined with the excellent servicing we have received on our 2 previous foresters at Wangara Subaru, made our decision compelling.

- Norm & Tini McKenzie

"We had a good run home to Geraldton and really like our Forester. Only one complaint: it's dirty now! We have bought a few cars in our time, but not for a few years and never with as good a feeling about our purchase as this time. That's a credit to you. Thank you for your very professional and friendly approach. You have restored our confidence in car sales and SERVICE. You and your team deserve to be acknowledged for your top class service."

- Fred and Susan

"I apologize for not responding to your email immediately. Anyways, doing some business with you guys was really amazing. It was fantastic and it was real quick. I have been using the new car for almost two weeks and everything is perfectly fine and going smoothly. Except the little faulty in the brake light as it wasn't working at first, but you guys responded to it really quickly and fixed it for us. It was my pleasure doing business with you friendly people and I am really happy about it. And because of that I'll give you 10 out of 10. It was an amazing experience."

- Jessie

"Our thanks to John for his assistance in the purchase of our new 2015 Forester. This is the third time we have purchased a new vehicle from Subaru Wangara. Although not too excited about the trade in price, we were able to trade the oldest Forester owned by another family member to facilitate the trade. Your courtesy and time spent on explaining all the features are appreciated."

- Shirley & Theo

I had a good experience when I visited Subaru Wangara. I was attended to by young Izaak Stoks who is a credit to the dealership. He was polite, professional, informative and focused. My wife, daughter and I were offered refreshments and were treated really well. I would guess that this would be part of the industry’s standard practice. My experience with other dealerships of other car manufactures is they fall short of the mark. This team was great. The dealership was well organized and looked like a place that you would want to buy a Subaru from.

- Keith D

"Thank you John Subaru wangara .thanks for the excellent service and non pushy sales approach, I'm really happy with my new car ,making excuses to go out driving."

- Tracey Hyatt

"I brought my first Subaru, last week,after months of searching other car brands,Then I spoke to John Mathews who showed me a few cars I liked, his NO pushy attitude made my choice of car so easy,I would recommend him to anyone wanting to by a new car."

- Ken Lamont, Supervisor, Reliability Air

"I recently bought a new subaru forester at the wangara dealership. I had the good fortune to be served by John (new sales) who was extremely knowledgeable and well informed on all aspects of subaru vehicles which was very helpful in making a decision on the best vehicle for me- I am happy to recommend him."

- Moira

"Buying a car can rank right up there with a visit to the dentist, after long neglect, you know it'll be unpleasant and hurt for days after. Now that I've set the mood let's talk about Wangara Subaru . We were very happy dealing with Robert Smith and his team they kept our whole experience relaxed and were very easy to do business with. We found a vehicle we liked, they let us test drive it alone... (no salesperson yammering while we put the vehicle through its paces) we tested 2 cars in total. When we were done Robert supplied us with all the information we needed to make an informed decision and allowed us to go away and discuss our options without standing over us. He let us walk out; no begging, no "let me see what I can do or what do we have to do to get you to buy today? If it solely came down to the service we received we wouldn't buy from another person."

- Luke and Jess

"We would like to thank John Mathews and the team at Subaru Wangara for their very professional service when we recently purchased our lovely new Subaru XV. The whole experience was very enjoyable and it started from the minute we had a very informed conversation with John Mathews. John's knowledge was excellent and he gently guided us through the process. We never felt pressured at any point, just reassured we were making the right decision. Well done John... I never would have believed anyone could have persuaded my husband to buy a brand new car... He prefers cars with a few km's on the clock!"

- Barry and Tracey Slevin

"My husband and I recently visited your dealership as we were interested in buying a used Subaru Outback. My husband specifically asked to speak with someone who was not just “out of school”. We were introduced to Colin Shepherd. Although we were not successful in reaching a deal suitable to us in the first instance, it is due solely to Colin’s professionalism and helpfulness that we returned the following week and this time succeeded in negotiating the satisfactory purchase of a different vehicle. Having had several contacts with salespersons at other venues, it was a real pleasure to communicate with Colin who spoke with courtesy and knowledge and treated us with respect.
Colin is a great asset to your business. We are past 60 in years, and the level of discourtesy and slack manners, and casual and unprofessional language which seems to abound in the workplace, we find very unpleasant. Your organisation seems to be above this, and it is a great credit to you and your staff. Colin is the epitome of professionalism and also, a very kind and helpful person with a smile in his eye. Colin patiently listened to our requirements and found the perfect vehicle. I found the whole experience rewarding, and I love my Subaru Outback.
I also also must pay credit to Danielle Collins who handled the paperwork with speed, accuracy and flair, and a sense of humor. All of the staff we met appeared to be a cut above the ordinary. We shall return for future purchases. You won us over."

- Margaret Lockyear

When I first went into the dealership it was only with the intention on looking at and test driving the Subaru XV with the service and honesty that I received from this dealership I knew that i wanted to do business with them. Looking forward to a long relationship with this business.  I would highly recommend this dealership to everyone who is looking for honest salespeople who do actually listen to the customer and what they are looking for.

- Helen Kelly, Director, Kelly 5 Pty Ltd

"Having met Marek Stolarczyk at the Subaru dealership I was immediately taken by his professionalism in both appearance and sales, and by his customer focused attitude and values whilst assisting me with securing the best deal possible. I would recommend Marek to any of my clients who would be looking to purchase a vehicle. In contrast another dealership next door to Subaru suggested that I should look online for prices of vehicles. What a refreshing change to have found Marek!"

- Phil Barton, Mortgage Broker, Aussie

"We originally walked in to Subaru Wangara to only have a look at a few cars. Then to go to other companies and compare quality and value of a range of vehicles. This didn't happen. After looking at the Forester and talking to John Matthews , we had to take it for a test drive. We went no further we were sold on the Forester the ride and quality were fantastic. Many thanks to John Matthews and everyone at Subaru Wangara for making it so easy.

- Bruce & Gail Matthews

"To Kelvin and all of the wonderful staff at Subaru Wangara my husband and I recently bought a Suzuki Jimny from your car yard and as we have only had the car for 1 week we are very pleased and happy that we did buy it. We have been on a road trip in it and it is so comfortable and cruises along nicely .We would like to take the opportunity to thank Kelvin for his wonderful help in helping us to buy this car, ,and to Danielle and John for all their wonderful support in helping us with finance and insurance for our little Jimny .To all off you a great big thank you."

- Raelene and Roy Keeble